By placing an order online, you acknowledge that you understand and agree to the following:

• TIMING
  Quoted Time is only an estimate of how long your order might take to complete. Orders may be delayed based on how busy we are at the time you order. Orders with more than a few pizzas will almost certainly take longer than the estimated time. Feel free to call for an update on your order.
• REFUNDS
  You will be asked to make payment online before we accept your order. Refunds will not be issued to customers who for any reason no longer wish to pick up their order from us. This includes instances where a customer has ordered from the wrong location. Refunds on other bases, such as quality and satisfaction, will continue to be granted in accordance with existing in-store policies.
• SECURITY
  Lelo's Pizza partners with Brygid to bring you this service. According to their website: Online orders transmitted are secured using 128-bit SSL encryption... ensuring the security and privacy of the data. This ensures that (this) restaurant is the ONLY recipient of the online order. Secure Sockets Layer (SSL) is a security encryption method used by high security Internet based banks and retailers who offer transactional services over the Internet.
• PRIVACY
  We never share customer information with third parties. Whenever you place an order by phone or online we make note of the phone number associated with your order and store it for future reference on our internal system. As with any website you visit, the web hosting company records and makes accesible to us all the IP addresses and pages visited for all users of the site. This information is and will remain between you, us, and the computers.